Spa Etiquette

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Considerations

We ask that you silence or turn off your cell phones while visiting True Radiance Medispa.  Remember, this is your time; so relax and enjoy your spa experience.

Showing Up On Time
It is ideal to arrive 15-20 minutes prior to your appointment time so you can enjoy an unhurried transition into the spa. If you are late, more than likely your service will have to be shortened to accommodate the next available appointment.

Cancellation Policy
We understand that it’s sometimes necessary to reschedule an appointment. As a courtesy to our spa staff we require a 24-hour notice when cancelling any appointment. True Radiance Medispa reserves the right to charge a fee for any missed appointments or late cancellations.

Children

For the safety of your children and relaxation of our guests, we ask that you do not bring children under the age of 14 unless they are receiving services.